If you can't find your password for the members' training area, you can request a new one simply by going to the sign-in page (http://100kfactory.com/ultra/) and then clicking on the "Recover password" option.
On the "Recover Password" page you have to type your username OR the email address you used when registering your account.
You will then receive a password reset email from "100k Factory Ultra <ultrasupport@100kfactory.com>" with the subject "Your membership password reset request" with instructions.
If you do not receive that email in your inbox, please look for it in your junk or spam folder.
Please feel free to contact us at ultrasupport@100kfactory.com if you still have any issues.